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EHC App
Knowledge Base

Your resource for understanding the Engagement and Health Check (EHC) App for Salesforce—built to help you monitor Salesforce health, drive user adoption, and maximize the value of your Salesforce investment.

salesforce EHC Engagement & Health Check
Salesforce Native
No external endpoint
Secure & Private
Your data stays in Salesforce
Scheduled Scans
Automate and monitor
Stored for Reporting
Scan details saved in Salesforce
Optional Sharing
Share scans with EHC Support

What is EHC?

Engagement and Health Check (EHC) is a Salesforce productivity enhancement app available on Salesforce AppExchange.

EHC scans your Salesforce instance for vital statistics and metrics to help improve implementation, user adoption, productivity, and the overall value of your Salesforce investment.

It advises Salesforce Administrators and leadership teams on running the org effectively by identifying issues that are often overlooked but business critical.

What EHC Checks

User Adoption
Measure and improve user engagement
Salesforce License Usage
Understand license allocation and utilization
Business Productivity
Track key productivity metrics
Untouched Leads & Accounts
Identify records left untouched by Sales Reps
Salesforce Org Health
Detect issues affecting performance and productivity

How EHC Works

Scan
EHC scans your Salesforce org for key metrics, statistics, and issues.
Review
Review scan results and understand what needs attention.
Improve
Take action, improve processes, boost adoption, and maximize ROI.

Key Highlights

100% native on Salesforce
No external endpoint or service
Scan results stored in Salesforce for reporting
Optional email sharing of scan results with EHC Support
Can be scheduled to run automatically
Continuous improvements with new features at no additional cost
Customer feedback drives future enhancements

Need Help with EHC?

Explore our documentation or reach out to the EHC Support team.

EHC Support AppExchange Listing